The Tyrefix Promise
When you choose Tyrefix UK as your partner for tyre repairs and replacements, we make sure that you stay in control of your project, your plant, and your costs
You know WHEN we will be on site
We negotiate service levels and response times that are proportionate to your requirements. Our staff all carry ID cards for rapid site access, but for Major Infrastructure Projects, we can set up on-site depots as we did for the London Olympics.
You know WHAT it will cost
We agree on prices with Account Holders. There are no catches and no hidden extras – call-out costs and all repair materials are all included in our prices. And we get invoices to you electronically as soon as a job is completed.
You know WHAT we will do
We will always do the safest, most appropriate repair for the job. Our aim is to get the site back to work as soon as possible, but safety is always the main consideration. Whether it is an external repair or a complete strip-down for internal repair or tube replacement, you are assured of a repair that is going to last. We will never attempt to repair a tyre that our fitter deems to be beyond safe repair, and can provide Photographic Evidence of substantial tyre damage.
You know WHEN we’ve done it
We’ll send you an electronic copy of the signed job sheet with photographic record of tyre damage.
You know that health and safety risks are managed
Our staff are trained to work safely on site. Our top-quality repair jobs will last and will be safe for plant operators and site staff working around them. Naturally, Tyrefix UK fitters are full-time employees and are fully insured.
You can have full confidence in our fitters. They will assess tyre damage accurately and then do the right, safe and top-quality job, be it a repair or a replacement for a tyre that is damaged beyond safe repair. We send you a photographic record of tyre damage and its repair after every job to help you identify and eliminate the causes. Good housekeeping on a construction site is primarily a safety issue, but the added advantage is reducing the risk of damage to equipment.
Pneumatic tyre punctures that put key plant like Dumpers and Telehandlers out of commission usually come down to the usual suspects like re-bar, nails, sharp stones and broken bricks. Site housekeeping can reduce the risk, cost and inconvenience, but it’s never going to eliminate the problem altogether. You’ll want to have expensive equipment and its driver back to work quickly and safely, with a repair you can rely on. That’s where our expertise pays dividends.
Read on to find out what to look for in a quality tyre repair – and how to spot the cowboys.
Contracts and terms and conditions vary but as a rule the buck stops with the fleet owner or, in the case of plant hire, with the firm which has hired the vehicle. Everyone has an interest in the quality of the repair – will it be quick, will it last and will it keep the equipment working and generating return on capital or hire costs?
Usually the owners, be they operators or hire companies, should decide who they are going to trust to undertake repairs on their equipment by designating one or more approved service providers for site staff to call upon.
There are basically two types of Repairs: external for smaller puncture holes, typically caused by nails, and internal.
String and butterfly repairs can be applied from the outside so there is no need to remove the tyre. An internal, which is a permanent repair, necessitates removing the tyre and effecting the repair internally using a gaiter or internal combi method.
For the smaller puncture, external sticky string and butterfly repairs, both of which are external repairs, are usually suitable and of course, much quicker at getting expensive plant back to work. They are the quickest option because the tyre does not have to be removed, but that does not mean they are simple, or that there isn’t scope to bodge them as these real-life images show. The temptation when the damaged area is larger, is to use multiple butterflies to plug the hole. In practice if you see a repair with numerous plugs or string, the tyre should be removed and repaired internally.
Taking the tyre off to effect a repair from the inside can of course bump up the cost of the repair, so do be aware of what fixed price should really mean when negotiating with service suppliers. Some companies don’t carry all the repair materials or tubes on their van to effect an internal repair correctly, some charge extra for materials etc. A company that has been cornered into committing to a rock bottom price may do a rock bottom job.
There are no prizes for guessing which option, internal or external, is cheaper and favourite, but making the wrong choice can lead to a repair that is unsuitable and potentially dangerous. While everyone prefers a quick, low cost job to get the plant back to work, an honest assessment of what is safest and will by implication be more reliable and the repair will last longer. So it is the cheaper option in the long run. At the end of the day, everyone in the chain has to rely on the fitter’s honest assessment of what is best. Tyrefix UK routinely includes Photographic Evidence of tyre damage with every invoice. “It’s useful back up just in case our customers have issues with recharging,” says Johnson. All of his fitters also always have electronic job sheets that are signed before a fitter leaves the site.
When a replacement tyre is required, just how quickly can your repair partner get hold of it? Do you want them, for special jobs, to always have stock on the van servicing that site? This is what Tyrefix did when it set up a Dedicated Depot inside the London Olympic Park, and is almost always a contractual promise for rail equipment owners and hirers, where over-running line possession times is critically expensive.
Equally important, is keeping tabs on what tyres are fitted. There has been a debate in the industry about mixing and matching original equipment tyres and aftermarket tyres, and Tyrefix firmly contends that there is no need to use premium-priced branded tyres, as long as the equipment manufacturer’s specification is correct and the aftermarket tyres meet it. Tyrefix chooses its stock carefully, and we back all the tyres we offer with our quality guarantee. Increasingly this is a market where total value is recognised as more important than rock bottom ‘headline’ pricing.
Tailored Service Level Agreements
We work with customers individually, project by project where it helps, to provide the right level of service at the right fixed price
You tell us what response times you need us to provide, what vehicles you want us to cover at any time and what Tyre Stocks you need us to carry on board our repair vans or at our depots around the country to meet your response times.
We understand your needs may change as a project progresses or reaches a critical stage, and will work with you to keep our service aligned with your needs.
We will also work with your IT and finance teams to ensure we deliver Electronic Job Sheets sheets and financial data in the easiest format for you.
Reporting & Accountability
We add value to your business by giving you a window on what is happening on site in near real time and keeping you in control of the total costs of tyre damage
When you have an Account with Tyrefix UK with an agreed service level, you can have a guarantee of speedy response times, and an assurance that the spares will be available if needed, already on board the vans if necessary.
If you are a new customer without a formal agreement, we will still impress you with our efficiency and the value for money we deliver. You’ll enjoy the same certainty about the quality of a Repair that is going to last.
The reports that we deliver to all customers include instant job sheets, signed on site, with photographic records and instant electronic invoicing. That means you can identify recurring causes of damage and address issues on site, and can allocate costs to a Hirer or Project.
We understand that tyre damage means idle plant, idle workers and your schedule of works can be disrupted with knock-on effects. Let us help you keep the costs under control.